Refund policy

We want you to love your Seedhee Baat piece. If something isn't right, here's how it works.

Exchanges
Every item is printed to order, so we offer exchanges only — within 14 days of delivery, on unworn, unwashed and unaltered items in original condition with tags attached. Exchange for a different size, or a different design of equal value. Return shipping is the customer's responsibility; we cover shipping the replacement out. To start an exchange, email info@seedheebaat.com with your order number before shipping anything back.

Damaged, defective or incorrect items
If your order arrives damaged, misprinted, defective or is the wrong item, email us within 30 days of delivery with your order number and a photo. We will replace it free of charge, including shipping. Nothing in this policy limits your rights under applicable Canadian consumer protection law.

Final sale
Custom or personalised items, items purchased on sale or with a discount code, and mugs and drinkware (for hygiene reasons) are final sale and not eligible for exchange — except where they arrive damaged or defective, in which case the section above applies.

Cancellations
Orders are sent to print quickly. Email us within 2 hours of ordering if you need to cancel or change something and we will try. Once an order has gone to print it cannot be cancelled.

No cash refunds
Outside of damaged, defective or incorrect items, we do not offer cash refunds. Approved exchanges are processed as a product exchange or store credit.

Contact
Questions about your order? Email info@seedheebaat.com with your order number.